Terms of Service

By accessing or using LeaseSnap ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

This section should clarify: jurisdiction (New York State law), dispute resolution process, and class action waiver if applicable.

LeaseSnap provides lease document analysis, issue detection, renewal tracking, and tenant community features for New York City renters. The Service uses artificial intelligence to extract information from lease documents you upload.

Informational Use Only: LeaseSnap provides information and analysis for educational purposes only. Nothing in the Service constitutes legal advice. For legal advice specific to your situation, consult a licensed attorney.

Clarify scope of AI analysis, limitations of accuracy guarantees, and disclaimer of warranties.

You must be at least 18 years old to use LeaseSnap. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

Confirm minimum age requirements and any state-specific restrictions.

You may be required to create an account to use certain features of the Service. You agree to:

• Provide accurate, current information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Define account termination procedures, notice requirements, and data retention after termination.

When you upload lease documents or other content to LeaseSnap, you retain ownership of that content. By uploading, you grant us a limited license to:

• Store and process your documents to provide the Service
• Use AI models to extract and analyze information from your lease
• Display analysis results to you within the Service

We Do Not:

• Sell your lease documents or personal information to third parties
• Use your lease content to train AI models
• Share your lease details publicly or with other users
• Retain your documents after account deletion (except as required by law)

Specify license scope, IP ownership, and data handling commitments. Align with Privacy Policy section on data processing.

LeaseSnap includes community features where verified tenants can discuss issues with their buildings, landlords, and management companies. To participate, you must:

• Complete identity verification (government-issued ID)
• Verify proof of tenancy (your name must appear on your uploaded lease)
• Agree to our Community Guidelines

Prohibited Conduct:

• Posting false or misleading information
• Harassment, hate speech, or threats against any person
• Sharing others' private information without consent (doxxing)
• Spam, advertising, or solicitation
• Impersonating others or creating fake accounts

We reserve the right to remove content and suspend users who violate these rules. We are not responsible for user-generated content.

Define moderation policies, liability limitations under Section 230 (if applicable), and defamation safeguards.

LeaseSnap offers both free and paid subscription tiers. Paid features include:

• Increased chat message limits
• Priority support
• Additional analysis features (as developed)

Billing is handled through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. Subscriptions auto-renew unless canceled before the renewal date.

Refund Policy: [DEFINE REFUND TERMS - typically no refunds for partial months, but varies by business policy]

Specify billing cycle, cancellation process, price change notification requirements, and refund policy.

By You: You may delete your account at any time from the Settings page. Account deletion is permanent and will remove all your data from our systems (except as legally required for record-keeping).

By Us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any reason with reasonable notice (except in cases of severe violations).

Define notice requirements, appeals process, and data handling post-termination.

NO LEGAL ADVICE: LeaseSnap provides informational content only. We are not a law firm and do not provide legal advice. For legal advice, consult a licensed attorney.

NO WARRANTIES: The Service is provided "AS IS" without warranties of any kind, express or implied, including accuracy, reliability, or fitness for a particular purpose.

LIMITATION OF LIABILITY: To the maximum extent permitted by law, LeaseSnap shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Ensure disclaimers comply with NY state law and consumer protection regulations. Define maximum liability cap if applicable.

You agree to indemnify and hold harmless LeaseSnap, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Content you upload or post

Confirm enforceability and scope of indemnification clause.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice in the Service at least 30 days before the changes take effect.

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

Define what constitutes "material changes" and confirm notification methods.

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in New York County, New York.

Confirm jurisdiction, add arbitration clause if desired, and address class action waiver considerations.

If you have questions about these Terms, please contact us at:

Email: legal@leasesnap.com
Mail: [COMPANY ADDRESS - TO BE PROVIDED]

Provide complete contact information and registered agent details if incorporated.